Terms and Conditions

Effective Date: March 15, 2024

Welcome to Ekko Grill. Please read these Terms and Conditions carefully before using our website, products, or services. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please refrain from using our site.

1. Introduction

These Terms and Conditions govern your use of the website www.ekkogrill.com and all related services provided by Ekko Grill ("we", "us", or "our"). By accessing or using our website, you agree to these terms.

2. Products and Services

Ekko Grill offers custom metal grills, accessories, and related services. We make every effort to ensure that all products and descriptions are accurate, but we cannot guarantee that the product details, including pricing or availability, are always error-free.

3. Order and Payment

By placing an order with us, you confirm that the information you provide is accurate, and you agree to pay the full amount for your order, including taxes, shipping fees, and other applicable charges. Payments are processed through secure payment gateways.

4. Pricing and Availability

Prices for products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. We do not guarantee that all products will be available for purchase at all times.

5. Shipping and Delivery

We strive to deliver products in a timely manner, but delivery times may vary depending on your location. Shipping fees are calculated at checkout. We are not responsible for any delays caused by third-party shipping carriers or unforeseen circumstances.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return eligible items within [X] days of receipt, provided the items are unused and in their original condition. Refunds or exchanges will be processed after inspection. Some products, such as custom grills, may not be eligible for return.

7. Intellectual Property

All content on the website, including logos, images, product descriptions, and text, is the intellectual property of Ekko Grill and is protected by copyright laws. You may not use, copy, or reproduce any part of the website without our prior written consent.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices as outlined in the Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Ekko Grill will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

10. Indemnification

You agree to indemnify and hold Ekko Grill harmless from any claims, losses, or damages resulting from your use of the website or violation of these Terms and Conditions.

11. Modifications

We reserve the right to modify, update, or change these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website, and your continued use of the site constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms will be resolved in the appropriate courts of [Your Jurisdiction].

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
Email :  support@ekkogrill.com
Phone : +91-7230035691, +91-7230035679
Factory Address : Plot no. 169, silver soil industrial park, anatpura govindgarh, jaipur

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.